Saturday Counter Operative

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Full job description

We’re looking for a friendly, reliable person to look after our trade counter and phones on Saturdays at our Wembley warehouse. You’ll be the first person customers speak to – musicians, DJs, venues, schools, churches, production companies and hire firms – whether they’re calling us or collecting in person.

What you’ll do

• Answer the phone, help with questions and take messages for the team
• Serve customers at the counter and hand over Click & Collect orders
• Help customers find the right products and take orders and payments
• Check order details and make sure everything is ready and correct
• Keep the counter area tidy and help with packing when it’s quiet

What we’re looking for

• Friendly, confident and clear on the phone and face to face
• Reliable and on time every Saturday
• Comfortable using a computer and taking card payments
• Retail or customer service experience is helpful
• Knowledge of audio, lighting, DJ or music equipment is a big plus

This is an ongoing part-time role, Saturdays only. You must have the right to work in the UK.