Almost everything we sell ships from our warehouse in Wembley, London. Here’s exactly what delivery costs, how fast it arrives, and the options you can choose at checkout.

Free UK delivery over £250
On parcel orders — palletised items excluded.
Order by 3pm, dispatched same day
Mon–Fri, for items in stock at Wembley.
Free Click & Collect
From our Wembley warehouse — ready date shown at checkout.

UK delivery rates

You’ll see the exact services and prices for your basket at the cart and checkout — these are the standard rates. All prices include VAT.

Service Best for Cost Typical delivery
Royal Mail Small parcels up to 2kg — cables, microphones, accessories £5.99 — free over £250 1–2 working days
FedEx Larger or heavier parcels — speakers, lighting fixtures, mixers £9.99 — free over £250 1–2 working days
Pallet delivery Staging decks, truss packages, flightcased racks and other oversize items Calculated at checkout We’ll contact you to agree a delivery date
Click & Collect Any order — collect from Wembley, London Free Collection date shown at checkout — often next working day

Dispatch and delivery times

  • In stock at Wembley: order before 3pm Monday–Friday and your order is dispatched the same working day. Royal Mail and FedEx then typically deliver the next working day — allow up to two.
  • Available from our suppliers: some items ship to us from the manufacturer or distributor first. The lead time is always shown on the product page (for example “more available from supplier in 5 working days”), and we dispatch the moment it arrives with us.
  • Every product page shows a live estimate — “Order in … for delivery by …” — based on real stock at our warehouse, so what you see is what actually happens.

Click & Collect

Collect for free from us at Stage Supply, 16A Main Drive, Wembley, London HA9 7NA. Choose Click & Collect at checkout and you’ll see the date your order will be ready — often the next working day. We’ll confirm as soon as it’s ready to pick up. Collections are Monday–Friday, 10am–6pm; please bring your order confirmation.

Large and palletised deliveries

Staging, truss packages and other oversize orders travel on a pallet service rather than a parcel courier. A few things worth knowing:

  • Pallet deliveries are excluded from the free-delivery offer — the cost is calculated for your order at checkout.
  • We’ll contact you after you order to agree a delivery date that suits you.
  • Deliveries are typically made to the kerbside by tail-lift vehicle — if access at your venue or address is restricted, call us on 0330 043 8650 before ordering and we’ll plan around it.

Ireland, Channel Islands and Isle of Man

Destination Service Cost
Republic of Ireland DPD International £27.99
Channel Islands & Isle of Man Royal Mail From £12.99

Orders to the Republic of Ireland may attract import duties or taxes, payable on delivery — these are set by the destination country and aren’t something we can prepay. Shipping somewhere else? Contact us and we’ll quote delivery by arrangement.

Questions about a delivery?

Call us on 0330 043 8650 (Monday–Friday, 10am–6pm), message us on WhatsApp, or email [email protected] with your order number. Changed your mind? Our returns policy explains how returns work.