FAQs

PayPal Credit is a regulated credit product. It gives you a credit limit which can be used for promotional offers or making purchases at your standard variable rate online and now, with the PayPal Credit Card, in-store too.

If your application is successful, PayPal Credit will be available as a funding source within your PayPal wallet and can be used for purchases in most places where PayPal is accepted. With the PayPal Credit Card, you can also use your credit limit anywhere Mastercard is accepted.

You can make purchases by selecting PayPal Credit at checkout, or by using your PayPal Credit Card.

PayPal Credit will provide you with a monthly statement showing your transactions and detailing the minimum repayment amount. Repayments can be made by monthly direct debit, directly from your PayPal account or by speaking to our customer service agents. For further information on how you can pay your PayPal Credit balance, see the ‘Make a Payment’ section below.

For purchases less than £99.00, interest is charged at your standard variable rate if the full amount is not paid off by the date shown on your statement.

In addition, PayPal Credit lets you access two types of promotional offers:

• 0.00% for 4 months on all purchases of £99.00 and over;
• Instalment offers with selected merchants (not available with the PayPal Credit Card)

If you use any of these promotional offers, they will also be detailed on your monthly statement, as well as in the PayPal Credit section of your PayPal account.

Your monthly minimum repayment will be shown in each statement and in the PayPal Credit section of your PayPal account. Any offers you have are also detailed in these locations.

Your minimum repayment amount is calculated based on your purchases, and will include:

• Any instalment offers payments due for that month +
• 2% or 2.5% of the outstanding balance (depending on your credit agreement terms (The outstanding balance excludes any instalment offer balances, but includes any 0% for 4-month offer balances); or the full balance if this is £5 or less +
• Any interest, charges, and arrears.

Here’s an example of how your minimum repayment is calculated (in this example we haven't shown any interest on the standard balance):

£600 at 0% Instalment offer (spread over 6 months)

• The minimum repayment is £100.00

£300 standard balance

• The minimum repayment is as follows: 2.00% of £300.00 = £6.00

£100 at 0% for 4 month balance

• The minimum repayment is as follows: 2.00% of £100.00 = £2.00

If you had all of the above balances on your account, your minimum repayment would be £100.00 + £6.00 + £2.00 = £108.00 plus any interest, charges, and arrears owing.

0% interest for 4 months is available on single transactions of £99 or more. This means when you spend more than £99 in one shopping basket, you’ll benefit from the offer and won’t be charged any interest on that transaction for 4 months after purchase. This applies automatically to any purchase made using PayPal Credit in excess of this value, except those to which another promotional offer (such as an instalment offer) applies. You can use this offer as many times as you like as long as you have an available credit limit and your account is in good standing.

During the 4 months’ offer period, the 0.00% balance is included in calculating your monthly repayments. You must make your minimum monthly payment or your 0.00% offer may be removed. Any remaining balance due after the offer period or any transactions under £99.00 will be charged interest at your standard variable rate. Please see the Credit Agreement for more details.

Yes. Simply choose collection from Stage Supply when checking out. We will let you know as soon as your order is ready to collect from our North West London warehouse.

Installment offers are only available with PayPal Credit in checkout, not with the PayPal Credit card. With selected merchants, when you check out with PayPal Credit, you’ll be shown a selection of instalment offers which enable you to spread the cost of your purchase across a number of repayments. These instalment offers vary by merchant and allow you to choose a set monthly repayment over a period from 6 to 48 months to help spread the cost of larger purchases in a more manageable way.

Instalment offers will always have an interest rate lower than the standard variable rate, and many merchants offer 0.00% instalments with PayPal Credit. If you already have PayPal Credit, you can take advantage of these offers without having to reapply as long as you have enough available credit limit.

It is important that you think about whether you can afford the monthly repayment for any instalment offer. This will be included in your monthly minimum repayment amount and will need to be paid each month.

If you fail to make repayments or in certain other circumstances, PayPal may remove your offer and any outstanding amount will be charged at your standard variable rate. Please see the Credit Agreement for more details.

To avoid being charged interest on any 0% p.a. for 4 months purchase, you must repay any remaining balance of that purchase in full during the month that the interest free period expires.

If your PayPal Credit account balance is comprised entirely of purchases at a 0% p.a. for 4 month Promotional Offer, your payments will be allocated to those balance based on the date order in which the promotional offers expire.

Information about any active Promotional Offers and Instalment Plans (such as remaining balances and the expiry dates) can be obtained at any time, by logging into your account on PayPal.com or in the PayPal mobile app.